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BetVictor Test 2018 | Our Experiences and Evaluation
The numerous impressions we collected in the course of our betting provider test, we now wish to present to you within the following BetVictor experience report. This British bookmaker has lots of experience on the betting market and looks back on a long tradition – the success story of this business began with its founding back in the year 1946. Until 2014, BetVictor was family-owned, at which point businessman Michael Tabor took over the reins. Our BetVictor test determined that this bookmaker is not yet on the tip of everybody’s tongue in the German-speaking world. This probably has much to do with the name change this bookmaker adopted at the start of the new millennium. Before the company finally went with the name BetVictor in 2012, this online bookie had previously rechristened itself “VC bet” in 2004 and later “Victor Chandler” in 2008. Yet another reason: BetVictor has limited its sponsoring until now almost without exception to the British market. Since 1998, this bookie has been headquartered in Gibraltar, from where it operates its sports betting business under an EU license. Our experience indicates that BetVictor is particularly popular in Great Britain, though the bookmaker has made up enormous ground on the European mainland in recent years, where it is putting the big players under enormous pressure thanks to its attractive betting program and appealing odds. According to BetVictor, they now boast more than a half-million customers in over 160 different countries. Our BetVictor test now examines the reasons behind this success.
Content on this page
- Betting Products
- Betting Odds
- Live Bets
- Betting Bonus
- Payment Options
- Customer Service
Betting bonus details BetVictor
| Bet € 5 Get € 30 |
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|Betting offer||18 / 20|
|Odds||19 / 20|
|Live betting||9 / 10|
|Betting bonus||8 / 10|
|Usability||9 / 10|
|Methods of payment||9 / 10|
|Customer Service||7 / 10|
|Integrity||10 / 10|
BETTING PRODUCTS – BetVictor focuses on the British betting market
The BetVictor test showed that this bookmaker, whose program features 35 different sports, is more than competitive. Naturally, their main focus is on football. Thanks to BetVictor, you can bet all the way down to the lowest tiers of English football. Even for Germany, their betting program drops down to the third division. In addition, this bookmaker features all of the top and upper-level European leagues. When it comes to major events such as the World Cup or European Championships, BetVictor has nothing to be ashamed of either, convincing with an array of magnificent betting products. As we would expect of any bookmaker that wants to play with the “big boys”, BetVictor provides its customers with countless opportunities for detail- and special bets on individual sporting events. With this British bookmaker, over 100 open markets per football match are by no means a rarity. Within the scope of our BetVictor review, we draw particular attention to their wide selection of long-term bets as well as this bookie’s so-called “power bets”, in which several different events and outcomes can be rolled up into a single bet with top odds. One of the numerous bets of this kind might be as follows: Both teams score a goal, both teams have over 3.5 corner kicks, both teams are given over 1.5 cards. Here, BetVictor offers both relatively safe bets with low odds, as well as combinations which, in the event you should win, might potentially pay off more than a hundredfold. Aside from football, BetVictor provides a home in its betting program for all of the most important mainstream sports, along with a collection of British classics that do not resonate quite as much in the German-speaking world. In the German version of their site, based on our experience BetVictor gives appropriate prominence especially to tennis and basketball, while the original English page features horse racing, darts and rugby in the “popular” section of their site. In addition to sports betting, this betting provider also operates a very successful online casino. In this category of our BetVictor evaluation, we simply had to give them full points for the British market – while for the German-speaking betting market, there are a few deductions, where we also note the need to add a few winter sports: 18/20 points.
BETTING ODDS – The BetVictor test discovered absolute top odds
Based on our BetVictor experiences, this British bookmaker stands out in this category more than any other. The average payout rate in football is over 95%, which represents absolutely top value in comparison with other online bookmakers. For select matches that are the focal point of intense media interest, this betting provider is even able to kick that number up an extra notch, achieving a payout rate approaching 98% and occasionally even breaking through that ceiling. Those outstanding figures are a key to their success. In addition to football, this also applies to tennis – frequently, this bookmaker quotes the best odds on wins by favorites. In order to take optimal advantage of these top odds, the precise moment you place your bets plays a decisive role. Our experience with bookie BetVictor showed that bets placed earlier have the potential to be particularly rewarding. Decisive sports tipsters willing to place bets right after the markets open are likely to reap the greatest rewards. Within the framework of our BetVictor review, in the category “betting odds” we award them 19 out of 20 possible points. We are forced to make a slight deduction due to the fact that odds are frequently adjusted downwards just before the start of sporting events.The BetVictor website impresses with its modern design
LIVE BETS – BetVictor presents a good live betting offer – though a bare-bones live center
In our BetVictor test, the menu design appealed to us especially. The live betting offer is clearly divided according to sport, while sections “live” and “coming soon” bring you the most appealing and popular sporting events right at the top. In this way, BetVictor manages to avoid the chaos that characterizes many other bookmakers. Naturally, football sets the tone in their live betting offer as well. That said, you can bet live on practically their entire selection of sports, though not necessarily all the time. Furthermore, BetVictor also offers virtual sports, allowing fans of games of chance to place bets on virtual horse- and dog races. The first visual impression of the live center is likewise appealing. However, the visualizations, relevant match statistics as well as live ticker all appear somewhat trimmed down. As a consequence, it doesn’t manage to convey a truly good impression of the game action overall – plus, the live center provides no real help in making your betting choices based on our BetVictor experiences. Here, we would also suggest that they go with a more extensive ticker tool in future. With regards to their live betting offer, BetVictor has made up significant ground in recent years. For each event, this British bookmaker opens plenty of markets featuring all relevant detail bets. Here, we also draw your attention to their opportunities for Asian handicaps as well as Asian over/ under bets. In the event of a draw or if a specific number is reached (e.g. a bet of over/under 3 goals; precisely 3 goals scored), the player of these “Asian bets” will be able to retrieve his or her initial bet. However, with respect to its live betting program, BetVictor is unable to keep pace with the best of the best. Here and in their spartan live center, where we miss a love for detail, we are forced to deduct half a point in our BetVictor evaluation: 9/10.
BETTING BONUS – Stunning new-customer bonus from BetVictor
Betting bonus details BetVictor
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- €1 0 Free Bet – Any Sport Single Bet (odds 2.0 or greater)
- € 10 Free Bet – Any Sport Acca (3+ selections)
- € 10 Casino Bonus
Concerning wagering requirements, the free bets can be used in all markets as long as you follow the according category of each free bet. Furthermore, every free bet can be used either as one whole bet or splitted into a number of smaller bets. As usual for free bets, only winnings made from them are available for cashout, not the value of the freebet itself. However, there are certain restrictions to consider when using the free bets: First of all, bets via cash-out are not allowed within the BetVictor bonus. Moreover, the 3 free bets will expire after 7 days upon receipt, so be aware to use them in time. Also take care, that the payment methods Moneybookers (Skrill), Neteller and Paysafe are excluded from this offer. All in all, the BetVictor Bonus is able to amaze with a high bonus amount and more than favorable wagering conditions. That’s why we reward the BetVictor bonus with 9/10 points.
USER-FRIENDLINESS – BetVictor convinces with an easily navigable website
BetVictor has been online since 1999. With respect to design and user-friendliness, in the course of our BetVictor test we enjoyed very good experiences. The black and blue on a white background had a calming effect, helping avoid a hectic, overcrowded appearance in general. The layout is clearly structured, providing an excellent overview. In this category, our experience indicates that BetVictor is one of the absolute winners. Very important for customers: You always want to get your bearings quickly on a website – and that’s exactly what BetVictor manages to do for you. The website features a very classic design we have become accustomed to from other bookmakers: In the top menu bar, you will find the main categories, while a column with the various subcategories is provided on the left-hand side for easy navigation. For example, here you will find the category “For new customers”, which is linked to their bonus offers and odds boosters. Below this are two headers labeled “Top Links” and “Popular Bets”, which will indeed take you to popular bets, sports and competitions, avoiding having to waste any time searching the website. We also really liked the alphabetical listing of sports at BetVictor – here, we have clear evidence that user-friendliness is a top priority, not merely the personal preferences of the bookmaker. At the very top on the right-hand side, one click on “Help” will bring you to the FAQs, while in the lower part of the page BetVictor provides you with a sensational calculator for system bets. While this is only available in English, you will quickly be able to figure out how it works. In our review, we also wish to mention the symbols displayed next to the individual bets, showing you whether the cash-out as well as cash-out live functions are available, which is most often the case.
In principle, the mobile version corresponds virtually 1:1 to the regular website. Navigation functions easily, while administration of your betting account is child’s play. Thanks to the clearly designed betting slip, placing your bets is as smooth as can be. In the past, we had encountered a few minor loading problems with the mobile area of the BetVictor website, which, however, now appear to have been eradicated for the most part. That said, we are unable to give BetVictor a top score in this category since, based on our experience, the page may occasionally take a little longer to load. Overall, the website design as well as operability are very good, though not perfect: In our BetVictor test, we award 9 out of 10 points.
PAYMENT OPTIONS – No-fee deposits and payouts at BetVictor
With respect to payment methods, users of BetVictor have a wealth of choices. Transfers can be made in a variety of ways. You are welcome to use classic methods such as credit cards and bank transfers, as you are electronic payment providers such as PayPal, Skrill and Neteller. Ukash and transactions by means of paysafecard are likewise possible at BetVictor. The wide selection of payment options is not the only good news: No fees are charged on any of your transactions. While some banks may charge transfer fees – this has nothing to do with the bookmaker. We would have wished that this online bookie might have provided a separate overview page detailing all of the payment methods, minimum amounts along with all other important facts. Due to the absence of the kind of customer-friendly overview common with other bookmakers, we must deduct a point in this category of our BetVictor test – as a consequence, for their payment options we award BetVictor 9/10 points.
CUSTOMER SERVICE – Our BetVictor experiences with customer support
In this area of our BetVictor experience report, we point out that this British bookmaker’s customer support for the German-speaking market needs to be expanded. BetVictor offers three primary contact options. First of all, you can contact them by email. The address is firstname.lastname@example.org. However, BetVictor does not offer a contact form like other bookies. We feel this detracts from the customer-friendliness. Furthermore, the bookmaker offers a live chat, which can also be reached by customers in the German-speaking world between 10 AM and midnight. On occasion, you may be greeted by an English-speaking employee in the chat area, making communication a little harder, of course. As a third option, BetVictor customers can also request a callback. To do so, you simply need to go to “contact”, located in the bottom right, then click on the appropriate button. In the form provided, you will be asked to provide a full name, telephone number, user name, preferred call-back time as well as the details of your inquiry. Unfortunately, it is not clear what country your return call will originate from. As a customer, I cannot be certain whether I will be accepting a domestic call or not. BetVictor has not installed a hotline for customers to call with their questions and suggestions. For their loyal customers, this bookie offers an impressive VIP program. However, this does not make up for the lack of a hotline or contact form – as a consequence, in this category we award BetVictor 7 out of 10 points.
PROFESSIONALISM – Sports betting fans are in good hands with BetVictor
Of course, BetVictor is a very serious and professional betting provider. Not without reason has this British bookmaker, which has been involved with the sports betting industry for several decades, managed to establish itself on the market and build a big customer base. Like many other bookmakers, BetVictor operates under an EU license from Gibraltar, where its corporate headquarters have been located since 1998. Since 2012, BetVictor has also held a valid German gaming license from Schleswig-Holstein, one which is subject to strict requirements. Naturally, this further underscores the serious approach of this betting provider. That said, BetVictor customers can certainly count on ample data privacy protection as well as guaranteed payouts. With respect to sponsoring, BetVictor has made less of an impact on the European mainland – though BetVictor’s media presence is increasing rapidly. However, the situation is quite different in England. Since July 2016, BetVictor has been a proud Premium Partner of Premier League club Liverpool. A fact that cannot be overlooked when you visit the bookie’s website. From 2014 until 2017, the company also engaged the services of ex-footballer Michael Owen to provide endorsements. In this category of our evaluation, we award 10 out of 10 points.
Customers from Germany are required to pay a 5% betting tax on their winnings through BetVictor. Everything you need to know about the topic of betting taxes can be found here.
IN SUMMARY – British bookie BetVictor is moving up rapidly in the passing lane
BetVictor performs outstandingly in our review: 88 out of 100 points possible for this British bookmaker. This traditional bookmaker convinced us above all with its absolute top odds that compare well with other betting providers. While we clearly notice that the betting program and customer support from BetVictor are focused on the British market, continuous improvements in all areas indicate this betting provider is sounding the attack on the biggest players in the sports betting industry. BetVictor has already established itself as the market’s biggest revenue producer, certain to expand in Europe even more in the coming years. Improvements with respect to customer service for the German-speaking world are undoubtedly only a matter of time. Especially thanks to its great, multifaceted (live) betting opportunities and impressive payout rates, this bookie has valuable benefits to offer existing and potential customers when we look at the core criteria.